Leaders in civic tech join forces to streamline technology platforms for cities including Cambridge, MA
NEEDHAM, MA / FEBRUARY 27, 2019 — Bigbelly, the leading provider of multi-purpose waste infrastructure, announces the launch of its CLEAN API (application program interface), which allows developers to integrate with its world leading smart waste platform. SeeClickFix, the original and leading platform for non-emergency repair requests and data, is the first to integrate with the CLEAN API.
With the new integration to Bigbelly’s API, SeeClickFix partner cities can now receive and process notifications about the status of Bigbelly stations in the same system that they already manage public service requests. In addition, the rich public service request data collected by SeeClickFix will now include waste collection and Bigbelly usage information.
Cambridge, Massachusetts is one of the first cities to deploy the Bigbelly and SeeClickFix integration. “As longtime partners of both Bigbelly and SeeClickFix, we are thrilled that these tools are now integrated to be even more user friendly for our day-to-day operations,” commented Dan Riviello, 311 Project Manager, who advocated for Cambridge’s use of the integration.
“For a department like ours that uses many technology platforms, the ability for systems to communicate with each other is important,” said John Fitzgerald, Environmental Services Manager at Cambridge Public Works. “The new integration between Bigbelly and SeeClickFix has further streamlined the way we process requests and dispatch crews for core services like waste bin collections.”
“SeeClickFix shares our commitment to using technology to increase efficiency and quality of life for constituents in cities,” says Bigbelly CEO Brian Phillips. “We’re excited to kick off our new API with this SeeClickFix integration being used by the City of Cambridge – one of our many valued customers. We’re always looking for ways to add more value to the communities that we serve and this partnership delivers exactly that to cities and campuses using both of these civic solutions.”
While SeeClickFix integrates with many of the most popular municipal operations management systems, Bigbelly is the first ‘internet of things’ integration for the company. “Our technology enables residents to be the eyes and ears of the city, reporting what needs to be fixed and where,” says SeeClickFix CEO Ben Berkowitz. “Integrating with Bigbelly is an exciting step for us because their waste stations essentially report their own issues when they are full or need maintenance. The combination of smart technology and resident reporters has tremendous potential, and we’re excited to be tapping into it.”
Bigbelly is a prominent smart solution provider as the world leader of smart waste and recycling. Deployed across communities, campuses and organizations in over 50 countries, the cloud-connected Bigbelly smart waste and recycling system combines smart, sensing, compacting stations with real-time software. Customers experience up to 80% collection reduction plus cleanliness, operational, economic, and environmental gains with Bigbelly. In addition to modernizing waste management, Bigbelly provides a multi-purpose platform in the public right-of-way to host telecommunications infrastructure.
SeeClickFix, a virtual 311 and workflow management platform, provides municipalities everything needed to collect, manage, resolve and report on public service requests. Over 340 local governments across the U.S. and Canada rely on SeeClickFix’s citizen request platform, work order management system, service level reporting, and mobile apps to build trust one request at a time.