Join the Bigbelly team!

Learn more & explore open positions below.

Bigbelly is hiring! We’re growing and we are looking for talented, dedicated individuals to join us. Bigbelly is a team of incredibly skilled professionals who are passionate about their work, committed to our customers’ success and inspired to transform the way that cities, campuses, and organizations use technology to drive benefit for their communities. If you are motivated, customer-focused, and excited about the future of Smart City technologies then we want to hear from you!

Open Positions at Bigbelly

Bigbelly has the below openings at this time. To inquire or apply, please email your cover letter and resume to careers@bigbelly.com. Nothing that suits your skill set? We are always looking for talented and passionate people. Reach out and make your case for why you would be a great fit for the Bigbelly team.

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Regional Sales Director – West US, based in CA

Regional Sales Director – West US, based in CA

Position Description:

Primary responsibility is sales, sales management and account management of regional sales representatives, strategic accounts and targeted business development in the US- West territory, based in CA.  Success in this role will require outside sales of Bigbelly Smart City solutions and territory management experience in addition to being an independent self-starter, “player/coach”.  Excellent written and verbal communication skills and a combination of thoughtful sales strategy, creative planning, and aggressive engagement across the stakeholders of target account list. An ambitious mentality and the ability to be focused, organized, and flexible in a changing environment are critical.  This is a high-intensity position, reporting to the SVP WW Sales . The role will ‘call high’ and all other needed levels and interface with some of the largest cities, colleges and some companies in the West United States, building a high value pipeline of sales opportunities. Role will require travel within the US West territory primarily and some surrounding states occasionally.   Trips to HQ in MA as needed.

Responsibilities:

  • Focused sales management of regional sales representatives in West region.
  • Account Management of assigned accounts in territory
  • Bigbelly fleet “Deployment Reviews” with proprietary CLEAN Software Demonstrations to executive levels and mid levels.
  • New Business development and SFDC pipeline creation from existing customers and new prospects.
  • Outbound calling/mailing to target accounts/lists
  • In territory, in-person sales calls, account planning and forecast management
  • HQ Marketing campaigns follow-up
  • Other projects as assigned in support of the Sales and Marketing organization
  • RFP, Contract and proposal development.

Qualifications:

  • 15 years + of sales/account management experience exceeding sales targets
  • Bachelor’s degree
  • Excellent verbal and written communication skills
  • MS Office and Salesforce.com experience
  • Strong attention to detail and follow through
  • Ability to work independently and collaborate in a team setting
  • Prior selling to municipalities and Universities a plus
  • Positive, determined, winning attitude
  • Prior sales skills training courses, seminars, etc
  • Startup, small company and large company work experience mix
  • IOT, saas, capital sales.
  • Ability to sell across multiple stakeholder within same account

Type: Full Time
Location: based in CA

Sales Support Specialist

Sales Support Specialist

Position Description:

The Sales Operations Specialist will be responsible for supporting Sales, spanning all business segments in our International and Domestic Sales group, by providing assistance to effectively service current and potential customers. This role is responsible for being a Subject Matter Expert in relationship management, on-boarding support of customers and carriers, and continued management of the daily needs of both the customer and sales team related to the order to cash process. This can include anything from invoice issues to assistance in providing the end-product to the customer. The candidate will also have ad-hoc responsibilities for improving processes and metrics across the company to drive business line results. The Sales Operations Specialist will receive information from Sales employees, suppliers, and dispatch to find solutions to improve operational efficiencies. The ideal candidate will need to be a problem solver and provide solutions that drive best business practices and bottom line results. Candidate will work closely with Sales, Customers, Suppliers, Transportation and Billing teams.

Responsibilities:

  • Support throughout sales processes; pre-order, order processing, and post-order documents
  • Issue quotations for hardware and software
  • Generate part estimates and orders
  • Send out shipping information and delegate on-boarding tasks
  • Help assign incoming leads to correct account/territory owner
  • Generate sales reports
  • Process hardware and software orders
  • Complete shipping damage claims
  • Other duties as assigned
  • Manage spare parts pricing
  • Responsible for sales requests
  • Assist in arranging international shipping (custom documentation & manufacturer pick up)

Qualifications:

  • Prospective candidates should have demonstrated commitment to customer satisfaction through a track record of respecting and caring for customers
  • Ability to communicate clearly and professionally, both verbally and in writing.  Able to communicate technical information to non-technical people. 
  • Strong decision-making and analytical abilities 
  • A technical aptitude and willingness to learn and understand various software programs (such as Salesforce and CLEAN software) and how Bigbelly hardware and software works 
  • Excellent organizational skills with the ability to work independently and on multiple tasks
  • Proficient with Microsoft Office applications
  • Flexible; willing and able to change directions, priorities and processes as needed. 
  • Able to work independently and as a team; willing to take direction and able to propose new ideas to improve service.
  • One-year experience in a customer support or technical support role
  • Bachelor’s degree  

Type: Full Time
Location: Needham, MA

Bigbelly is an equal opportunity employer.