Portland Jetport Elevates the Passenger Experience with Bigbelly
At Portland International Jetport (PWM) in Maine, creating a smooth, welcoming travel experience isn’t just a goal—it’s a priority. Serving as the first and last impression for thousands of travelers each day, PWM knows that every detail matters, from terminal operations to the cleanliness of public spaces.
That’s why the team turned to Bigbelly to elevate their waste and recycling systems—making their airport cleaner, more efficient, and more sustainable.
Cleaner Spaces, Smoother Journeys
“Bigbelly has helped us eliminate waste overflows during busy travel times, improving both the appearance and the efficiency of our airport,” said Katherine Glidden, Customer Experience Manager at PWM.
“The bins not only enhance cleanliness but also help us convey the unique local feel of Maine that we strive to reflect throughout the Jetport.”
From curbside to gate-side, Bigbelly’s fully enclosed waste and recycling systems now:
Prevent visible or overflowing waste
Keep pests out and litter contained
Reduce waste collection interruptions during peak travel times
Support sustainability goals with smarter recycling and diversion
Integrate custom graphics that reflect local identity
Technology That Works Behind the Scenes
Bigbelly’s smart waste systems use real-time sensors to notify staff when bins are ready to be serviced—helping PWM’s custodial teams work more efficiently while keeping terminals spotless. By eliminating unnecessary collections and preventing overflows, the airport saves time, improves cleanliness, and delivers a better passenger experience without adding strain to its operations team.
More Than Bins — A Better Welcome
“The Bigbelly team provided outstanding customer service. From deployment to ongoing support, they made it easy for us to elevate our public spaces.” — Katherine Glidden, PWM
Bigbelly delivers the same elevated experience that travelers enjoy at PWM to airports, transit hubs, campuses, parks, and downtown districts across the globe. Wherever people gather, our systems create cleaner, more welcoming spaces that enhance the overall experience.
For PWM, it’s about building a cleaner, greener, and more authentic Maine welcome from the moment passengers arrive with Bigbelly. The result is a smoother, more enjoyable journey where every detail—from terminal cleanliness to waste management—reflects the airport’s commitment to exceptional service.
🎥 Watch the Story in Action:
Interested in bringing Bigbelly to your airport?
Contact us today to learn how we can help you enhance passenger experience and reach your sustainability goals.
